Geriatric Telehealth Platform

HIPAA-compliant telehealth for nursing facility network

2024

5 months

Product Lead

Context

US healthcare provider operating 20+ nursing facilities with fragmented communication and on-call management challenges.

Challenge

No centralized communication record, manual on-call scheduling and billing disputes, and telehealth consults not integrated with EMR.

Solution

Context-rich messaging organized by patient with full history. Smart on-call routing with digital roster and automated fee tracking. Bi-directional EMR sync for seamless record integration.

Outcome

20-30% reduction in administrative time, faster emergency response, and reduced hospital readmissions through better care coordination.

1Admin time: 20-30% reduction

2Communication: Context-rich

3Billing: Automated tracking

4EMR: Bi-directional sync

Key Metrics

Time Saved20-30%

ComplianceHIPAA

IntegrationEMR

Skills Applied

HIPAA ComplianceWorkflow DesignEMR IntegrationOn-Call Management

Domain

Geriatric CareTelehealthHIPAA Compliance

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